Sky Counseling & Consultation Tokyo (hereafter “SCCT”) is committed to respecting your privacy and protecting any personal information you may share with us. This may include any information that identifies you and that you may share during the course of our services. We shall establish a personal information protection system to ensure proper collection, handling and use of such information while abiding by strict rules. Counselors and staff members in SCCT are trained and educated to follow these rules.
Safeguards to Maximize Security of Personal Information
Your personal information is kept strictly confidential. Protective measures for information security including maintaining our security system and maintenance of our security management system shall be taken to ensure that your personal information is accurate and protected. Efforts shall be made to prevent any, loss, destruction, alteration, or unauthorized release of or access to such information. If a problem occurs, we will promptly take protective measures to prevent recurrence.
Purposes of using Personal Information
SCCT is committed to respecting your privacy and protecting your personal information, such as your name, email address, phone number, the issues you might discuss with your counselor etc. SCCT uses such personal information only for administrative purpose for providing services such as contacting you regarding application, appointments or other notices.
Disclosure of Personal Information to Third Parties
No personal information shall be disclosed, directly or indirectly, to third parties. Exceptions to this policy includes:
- In case of abuse or neglect of a child or a vulnerable adult
- If you are in imminent danger of harming yourself or another person
- As required by law or regulation
- When consultation with colleagues or supervisor is needed while your identity is adequately protected (i.e. using initials)
Security Measures on your personal information
While using online communication system, inherent security risks that cannot be prevented 100%, however, SCCT applies industry standards and best practices to prevent any unauthorized access, use, and disclosure.
Access to Personal Information
You have the right to inquire, change, update and delete your personal information that is provided to us with proper identity verification.
SCCT will update and change this policy as necessary to stay compliant with Japanese law.
Sky Counseling & Consultation Tokyo Co.,Ltd.